"To deliver quality superannuation and technology services which empower our clients to outperform."
Supercorp is a leading supplier of administration and superannuation software solutions to the Australian financial services market. With over 20 years experience, we have a continuing commitment and proven track record in this ever-changing industry. Supercorp is a Brisbane-based development company staffed by experts in both computing and financial services administration and encompasses a management team, development team and support staff with experience unsurpassed in this industry sector.
Supercorp is committed to the financial services industry as our sole business and remains one of Australia's oldest, independently owned, financial services software development companies. Our commitment to this industry is represented by our ongoing enhancements, and the number of new product features released over the past year. These include increased web functionality, greater messaging capabilities, improved user-customisable features and application data entry wizards.
Growth of the organisation has been in accordance with the increase in the number of clients and the increasing functionality of the system. Staff retention has been a key to the success of the organisation to date with the original development team responsible for the SuperVisor II launch in 1998 still with Supercorp in key managerial positions.
The Supercorp rationale is that the sale of our software is the beginning of a partnership and this partnership must be maintained into the future. The majority of features and enhancements that are continually built into the system are a result of client feedback. This is a development principle we will continue to foster, as we believe that ongoing client satisfaction is part of providing a complete solution.
Our Help Desk is staffed by professionals skilled in the use of our products and with proven expertise in regulatory, accounting and tax legislation in addition to administration. Often, a few simple suggestions over the phone are all that is required, but at other times we can provide immediate on-line assistance through our modem support service. Supercorp is committed to long-term associations with clients and high quality support is our specialty.
We understand that financial service providers do not want to be held back by restrictions caused by technology. It does not matter if it is access over the Web, a WAP phone interface, or communicating by XML with other applications, the technology must support it both now and in the future. "Future-proofing" the technology is a key consideration in the design and capabilities of the SuperVisor II solution.
Our design philosophy is the same as that incorporated in our support services; to present simple user-friendly assistance that provides a complete solution. We have made Supercorp a "one-stop-shop" for administration and superannuation software providing solutions to the accounting, investment and reporting requirements for every administration provider.
Not only a software development company, Supercorp prides itself on being a comprehensive solution provider in the financial services industry. We have project managed major system replacement projects entailing new financial product development, gap analysis, workflow design and client service management strategies. Our client base rely on our expertise in administration, workflow and customisations and we conduct regular client sessions ensuring our clients are getting the maximum value out of our implemented solutions.